/* Approved incident-support concept; shared navigation remains unchanged. */
#incident-support{font-family:Poppins,Arial,sans-serif;font-synthesis:none}
#incident-support h1,#incident-support h2,#incident-support h3,#incident-support h4,#incident-support p{margin:0 0 18px}
#incident-support h4{font-weight:600;line-height:1.4;letter-spacing:normal}
#incident-support p{max-width:none}
#incident-support details{border-top:0}
#incident-support section[id]{scroll-margin-top:140px}
#incident-support{--ink:#07282f;--dark:#07282f;--teal:#00696d;--bright:#ffe019;--muted:#486267;--paper:#eaf6f5;--line:#b7d9d6;--yellow:#ffe019;--brand:#008d90;--mint:#c9eee8;--font:Poppins,Arial,sans-serif}
#incident-support *{box-sizing:border-box}
#incident-support{scroll-behavior:smooth;scroll-padding-top:110px}
#incident-support{margin:0;font-family:var(--font);color:var(--ink);background:#fff;font-size:15px;line-height:1.75}
#incident-support button,#incident-support a{-webkit-tap-highlight-color:transparent}
#incident-support button{font:inherit}
#incident-support a{color:inherit;text-decoration:none}
#incident-support button,#incident-support a,#incident-support summary{touch-action:manipulation}
#incident-support a:focus-visible,#incident-support button:focus-visible,#incident-support summary:focus-visible,#incident-support [tabindex]:focus-visible{outline:3px solid #b29316;outline-offset:5px}
#incident-support img{display:block;max-width:100%;height:auto}
#incident-support h1,#incident-support h2,#incident-support h3,#incident-support h4,#incident-support p{margin-top:0}
#incident-support h1,#incident-support h2,#incident-support h3{letter-spacing:-.045em;line-height:1.17}
#incident-support h1{font-size:clamp(44px,4.6vw,67px);font-weight:600;margin-bottom:25px}
#incident-support h2{font-size:clamp(34px,3.1vw,45px);font-weight:600;margin-bottom:0}
#incident-support h3{font-size:27px;font-weight:600}
#incident-support em{font-style:normal;color:var(--teal)}
#incident-support p{margin-bottom:18px}
#incident-support p:last-child{margin-bottom:0}
#incident-support svg{width:48px;height:48px;stroke:var(--teal);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}
#incident-support .inc-container{width:min(1240px,calc(100% - 112px));margin-inline:auto}
#incident-support .inc-section{padding:104px 0}
#incident-support .inc-eyebrow{font-size:10px;font-weight:600;letter-spacing:1.8px;line-height:1.65;color:var(--teal);margin-bottom:24px}
#incident-support .inc-small-line{display:inline-block;width:24px;height:2px;background:var(--teal);vertical-align:middle;margin-right:10px}
#incident-support .inc-button{display:inline-flex;align-items:center;justify-content:center;gap:25px;background:var(--teal);color:white;padding:17px 23px;border:1px solid var(--teal);border-radius:5px;font-size:13px;font-weight:600;line-height:1.45;transition:background .18s,transform .18s}
#incident-support .inc-button:hover{background:#056a6c;transform:translateY(-2px)}
#incident-support .inc-button span{font-size:20px;font-weight:400}
#incident-support .inc-text-link{display:inline-flex;align-items:center;gap:18px;font-size:13px;font-weight:600;border-bottom:1px solid #a3b8b1;padding-block:5px}
#incident-support .inc-text-link:hover{color:var(--teal);border-color:var(--teal)}
#incident-support .inc-text-link span{font-size:21px;font-weight:400}
#incident-support .inc-skip-link{position:fixed;top:10px;left:10px;padding:12px 24px;z-index:100;background:white;transform:translateY(-160%)}
#incident-support .inc-skip-link:focus{transform:translateY(0)}
#incident-support .inc-utility{background:var(--dark);color:#b6ceca;font-size:9px;letter-spacing:1.35px;padding:10px 0}
#incident-support .inc-utility .inc-container{display:flex;justify-content:space-between;align-items:center}
#incident-support .inc-utility a{color:#fff;letter-spacing:.3px;font-size:10px}
#incident-support .inc-utility a span{margin-left:10px}
#incident-support .inc-header{position:sticky;top:0;z-index:20;background:rgba(255,255,255,.97);border-bottom:1px solid #e4e9e5}
#incident-support .inc-nav-wrap{display:flex;align-items:center;justify-content:space-between;min-height:94px;gap:24px}
#incident-support .inc-brand img{width:228px;height:auto}
#incident-support nav{display:flex;align-items:center;gap:31px;font-size:12px;font-weight:500}
#incident-support nav>a:not(.inc-button):hover{color:var(--teal)}
#incident-support .inc-button-small{font-size:12px;padding:11px 18px;gap:23px}
#incident-support .inc-menu-toggle{display:none}
#incident-support .inc-hero{background:var(--paper);padding:54px 0 64px;overflow:hidden}
#incident-support .inc-hero-grid{display:grid;grid-template-columns:1.03fr 1fr;gap:60px;align-items:center}
#incident-support .inc-hero-copy{padding:19px 0 4px}
#incident-support .inc-hero .inc-eyebrow{font-size:9px;letter-spacing:1.35px;white-space:nowrap}
#incident-support .inc-hero-lead{font-size:19px;line-height:1.65;max-width:490px;margin-bottom:16px}
#incident-support .inc-hero-description{color:var(--muted);font-size:14px;max-width:470px}
#incident-support .inc-actions{display:flex;align-items:center;gap:25px;margin:32px 0 24px}
#incident-support .inc-hero-note{font-size:10px;color:var(--muted);display:flex;gap:9px;align-items:center}
#incident-support .inc-check{color:var(--teal);font-size:16px}
#incident-support .inc-hero-visual{height:582px;position:relative;border-radius:9px;overflow:hidden;background:var(--dark)}
#incident-support .inc-hero-visual>img{height:100%;width:100%;object-fit:cover;object-position:54% center}
#incident-support .inc-hero-visual:after{content:'';position:absolute;inset:0;background:linear-gradient(180deg,rgba(3,28,31,.1) 15%,rgba(3,28,31,.15) 32%,rgba(3,28,31,.9) 100%)}
#incident-support .inc-image-label,#incident-support .inc-hero-caption,#incident-support .inc-image-edge{position:absolute;z-index:1;color:white}
#incident-support .inc-image-label{font-size:8px;letter-spacing:1.8px;left:30px;top:28px;display:flex;gap:10px;align-items:center;text-shadow:0 1px 10px #092d30}
#incident-support .inc-label-rule{width:20px;height:2px;background:var(--yellow)}
#incident-support .inc-hero-caption{bottom:44px;left:39px}
#incident-support .inc-hero-caption>span{font-size:8px;letter-spacing:1.65px;color:#d2e6e0}
#incident-support .inc-hero-caption p{font-size:42px;line-height:1.17;letter-spacing:-1.9px;font-weight:500;margin-top:17px;margin-bottom:0}
#incident-support .inc-hero-caption strong{font-weight:500;color:var(--bright)}
#incident-support .inc-image-edge{right:27px;bottom:42px;font-size:8px;writing-mode:vertical-rl;letter-spacing:2px;color:#c4d7d2}
#incident-support .inc-immediate{background:#f7f0d8;border-block:1px solid #e8dfc1}
#incident-support .inc-immediate-grid{display:grid;grid-template-columns:.91fr 1.25fr;gap:65px;align-items:center;padding-block:24px;font-size:11px;line-height:1.8}
#incident-support .inc-immediate-grid>div{display:flex;align-items:center;gap:17px}
#incident-support .inc-notice-icon{width:30px;height:30px;flex-shrink:0;border:1px solid #8c825a;border-radius:50%;display:grid;place-items:center;font-weight:600}
#incident-support .inc-immediate strong{font-weight:600;font-size:12px}
#incident-support .inc-immediate p{margin:0}
#incident-support .inc-immediate a{text-decoration:underline;text-underline-offset:3px;font-weight:500}
#incident-support .inc-inline-link{display:inline-block;margin-left:3px}
#incident-support .inc-split-heading{display:grid;grid-template-columns:1.1fr 1fr;gap:110px;align-items:end}
#incident-support .inc-section-heading{margin-bottom:49px}
#incident-support .inc-heading-context{font-size:14px;color:var(--muted)}
#incident-support .inc-heading-context p:first-child{color:var(--ink);font-size:16px}
#incident-support .inc-service-grid{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid var(--line)}
#incident-support .inc-service{padding:36px 33px 0 0}
#incident-support .inc-service+.inc-service{border-left:1px solid var(--line);padding-left:33px}
#incident-support .inc-service:last-child{padding-right:0}
#incident-support .inc-service-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:22px}
#incident-support .inc-service-number{font-size:11px;letter-spacing:1px;color:#7b8985}
#incident-support .inc-service p{font-size:13px;color:var(--muted);line-height:1.9;min-height:100px}
#incident-support .inc-service-list{list-style:none;padding:18px 0 0;margin:0;border-top:1px solid var(--line);font-size:11px;line-height:2.3}
#incident-support .inc-service-list li:before{content:'—';color:var(--teal);margin-right:10px}
#incident-support .inc-support-note{display:flex;align-items:center;gap:19px;margin-top:44px;padding:21px 26px;background:var(--paper);font-size:12px;color:var(--muted);border-radius:5px}
#incident-support .inc-support-note>span{font-size:26px;color:var(--teal)}
#incident-support .inc-process{background:var(--dark);color:#fff;position:relative}
#incident-support .inc-process .inc-eyebrow{color:var(--bright)}
#incident-support .inc-process .inc-heading-context{color:#bbcfca;max-width:400px;font-size:13px}
#incident-support .inc-process-tabs{display:grid;grid-template-columns:repeat(4,1fr);border-bottom:1px solid #527070;margin:8px 0 0;gap:16px}
#incident-support .inc-process-tabs button{border:0;border-bottom:3px solid transparent;background:none;color:#a4bebb;display:flex;align-items:center;gap:13px;text-align:left;cursor:pointer;font-size:12px;padding:22px 4px;transition:color .18s,border-color .18s}
#incident-support .inc-process-tabs button span{font-size:10px;color:#8dada8}
#incident-support .inc-process-tabs button[aria-selected=true]{color:#fff;border-bottom-color:var(--bright)}
#incident-support .inc-process-tabs button[aria-selected=true] span{color:var(--bright)}
#incident-support .inc-process-tabs button:hover{color:white}
#incident-support .inc-process-panel{display:grid;grid-template-columns:1fr 1fr;gap:100px;padding:44px 0 0;min-height:321px}
#incident-support .inc-process-panel[hidden]{display:none}
#incident-support .inc-stage-label{font-size:9px;letter-spacing:1.6px;color:var(--bright)}
#incident-support .inc-process-panel h3{font-size:32px;margin-top:15px;margin-bottom:17px}
#incident-support .inc-process-panel p{font-size:13px;color:#bdcfcb;max-width:460px}
#incident-support .inc-panel-detail{padding-top:3px}
#incident-support .inc-panel-detail h4{font-size:11px;font-weight:500;letter-spacing:.8px;color:#d6e5e2;margin-bottom:15px}
#incident-support .inc-tick-list{list-style:none;margin:0;padding:0;font-size:12px;color:#e9f0ec}
#incident-support .inc-tick-list li{display:flex;gap:12px;align-items:baseline;margin:10px 0}
#incident-support .inc-tick-list li:before{content:'✓';color:var(--bright)}
#incident-support .inc-outcome{border-left:2px solid var(--bright);background:#10383a;padding:15px 20px;margin-top:22px}
#incident-support .inc-outcome>span{font-size:8px;letter-spacing:1.6px;color:var(--bright)}
#incident-support .inc-outcome p{font-size:11px;margin-top:5px;color:#d3e4df}
#incident-support .inc-process-footnote{color:#9eb7b2;font-size:10px;border-top:1px solid #365554;padding-top:24px;margin-top:30px}
#incident-support .inc-people-grid{display:grid;grid-template-columns:1fr 1fr;gap:90px;align-items:center}
#incident-support .inc-people-image{position:relative;height:530px;border-radius:6px;overflow:hidden;background:#d0dfd9}
#incident-support .inc-people-image img{height:100%;width:100%;object-fit:cover;object-position:53% center}
#incident-support .inc-people-caption{position:absolute;bottom:22px;left:22px;right:22px;padding:16px 22px;color:white;background:#092d30ed;border-left:3px solid var(--bright);font-size:14px;font-weight:500}
#incident-support .inc-people-copy h2{margin-bottom:26px}
#incident-support .inc-people-copy>p{font-size:13px;color:var(--muted)}
#incident-support .inc-people-copy>.inc-eyebrow{font-size:10px;color:var(--teal)}
#incident-support .inc-people-callout{font-size:17px;font-weight:500;border-top:1px solid var(--line);padding-top:22px;margin-top:23px;margin-bottom:10px}
#incident-support .inc-people-copy>.inc-small-copy{font-size:12px}
#incident-support .inc-guide-section{background:#e7f0eb;padding:78px 0}
#incident-support .inc-guide-grid{display:grid;grid-template-columns:1fr 1.08fr;gap:85px;align-items:center}
#incident-support .inc-book-stage{position:relative;min-height:415px;display:grid;place-items:center}
#incident-support .inc-book-shadow{transform:rotate(-6deg);width:289px;position:relative;box-shadow:22px 20px 28px #304f4530,5px 5px 0 #fbfcf8,7px 7px 0 #cbd9d2;border-radius:1px}
#incident-support .inc-book-shadow img{width:100%;height:auto}
#incident-support .inc-guide-badge{position:absolute;top:8px;right:5px;width:99px;height:99px;background:var(--yellow);color:var(--ink);border-radius:50%;font-size:10px;line-height:1.55;font-weight:600;display:flex;align-items:center;justify-content:center;text-align:center;transform:rotate(7deg)}
#incident-support .inc-guide-copy h2{margin-bottom:25px}
#incident-support .inc-guide-title{font-size:17px;font-weight:500;margin-bottom:12px}
#incident-support .inc-guide-copy>p:not(.inc-eyebrow):not(.inc-guide-title){font-size:13px;color:var(--muted);max-width:510px}
#incident-support .inc-guide-meta{display:flex;gap:13px;flex-wrap:wrap;font-size:10px;color:#4d6c63;margin:24px 0}
#incident-support .inc-guide-meta span+span:before{content:'·';margin-right:13px}
#incident-support .inc-guide-copy>.inc-download-note{margin:12px 0 23px;font-size:10px!important}
#incident-support .inc-guide-copy>.inc-guide-note{font-size:10px!important;max-width:420px!important}
#incident-support .inc-faq-grid{display:grid;grid-template-columns:.85fr 1.3fr;gap:105px}
#incident-support .inc-faq h2{margin-bottom:21px}
#incident-support .inc-faq-grid>div>p:not(.inc-eyebrow){color:var(--muted);font-size:13px;max-width:260px}
#incident-support .inc-faq-grid .inc-text-link{font-size:11px;margin-top:9px}
#incident-support .inc-faq-list{border-top:1px solid var(--line)}
#incident-support details{border-bottom:1px solid var(--line)}
#incident-support summary{list-style:none;cursor:pointer;display:flex;justify-content:space-between;gap:25px;align-items:center;font-weight:500;font-size:13px;line-height:1.6;padding:24px 0}
#incident-support summary::-webkit-details-marker{display:none}
#incident-support summary>span{font-size:23px;font-weight:400;color:var(--teal);flex-shrink:0;transition:transform .2s}
#incident-support details[open] summary>span{transform:rotate(45deg)}
#incident-support details>div{padding:0 34px 24px 0;font-size:12px;color:var(--muted)}
#incident-support details a{text-decoration:underline;text-underline-offset:4px;color:var(--teal);font-size:11px}
#incident-support .inc-contact-section{background:var(--paper);padding:65px 0 29px}
#incident-support .inc-contact-box{background:var(--dark);border-radius:8px;display:grid;grid-template-columns:1fr 1fr;gap:100px;padding:60px 66px;color:#fff;position:relative;overflow:hidden}
#incident-support .inc-contact-box .inc-eyebrow{color:var(--bright)}
#incident-support .inc-contact-box h2{font-size:43px;margin-bottom:23px}
#incident-support .inc-contact-box em{color:var(--bright)}
#incident-support .inc-contact-box>div>p:last-child{font-size:13px;color:#baceca}
#incident-support .inc-contact-links{align-self:center}
#incident-support .inc-contact-intro{font-size:9px;letter-spacing:1.6px;color:#baceca}
#incident-support .inc-contact-phone{font-size:30px;font-weight:500;letter-spacing:-.8px;display:flex;justify-content:space-between;gap:20px;margin-top:19px;padding-bottom:19px;border-bottom:1px solid #426163}
#incident-support .inc-contact-phone span{color:var(--bright);font-weight:400}
#incident-support .inc-contact-email{font-size:16px;display:flex;align-items:center;justify-content:space-between;gap:20px;padding:19px 0}
#incident-support .inc-contact-email span{color:var(--bright);font-size:22px}
#incident-support .inc-contact-links>p{font-size:10px!important;color:#afc8c1!important;max-width:330px;margin-top:8px}
#incident-support .inc-contact-disclaimer{color:var(--muted);text-align:center;font-size:9px;padding-top:24px}
#incident-support footer{padding:45px 0 24px}
#incident-support .inc-footer-main{display:grid;grid-template-columns:1fr 1fr 1fr;align-items:center;gap:50px;padding-bottom:35px}
#incident-support .inc-footer-main img{width:190px}
#incident-support .inc-footer-main>p{font-size:12px;color:var(--muted);margin:0}
#incident-support .inc-footer-main>div{display:flex;flex-direction:column;align-items:flex-end;gap:5px;font-size:11px;color:var(--muted)}
#incident-support .inc-footer-main a:hover{color:var(--teal)}
#incident-support .inc-footer-bottom{border-top:1px solid var(--line);padding-top:20px;font-size:9px;display:flex;justify-content:space-between;color:#657572;gap:20px}
#incident-support .inc-footer-bottom>div{display:flex;gap:22px}
#incident-support .inc-footer-bottom a:hover{text-decoration:underline}
@media(min-width:1600px){
#incident-support .inc-hero{padding-block:70px}
#incident-support .inc-hero-visual{height:600px}
}
@media(max-width:1150px){
#incident-support .inc-container{width:calc(100% - 64px)}
#incident-support .inc-hero-grid{gap:35px}
#incident-support h1{font-size:50px}
#incident-support .inc-hero .inc-eyebrow{font-size:8px;letter-spacing:.8px}
#incident-support .inc-hero-lead{font-size:17px}
#incident-support .inc-hero-visual{height:550px}
#incident-support .inc-actions{gap:18px;flex-wrap:wrap}
#incident-support .inc-hero-note{font-size:9px}
#incident-support nav{gap:21px}
#incident-support .inc-brand img{width:205px}
#incident-support .inc-split-heading{gap:55px}
#incident-support .inc-service{padding-right:24px}
#incident-support .inc-service+.inc-service{padding-left:24px}
#incident-support .inc-service p{min-height:125px}
#incident-support .inc-process-panel{gap:65px}
#incident-support .inc-people-grid{gap:50px}
#incident-support .inc-guide-grid{gap:55px}
#incident-support .inc-faq-grid{gap:65px}
#incident-support .inc-contact-box{gap:60px;padding:50px}
#incident-support .inc-contact-box h2{font-size:38px}
#incident-support .inc-contact-phone{font-size:28px}
}
@media(max-width:850px){
#incident-support .inc-container{width:calc(100% - 48px)}
#incident-support .inc-nav-wrap{min-height:80px}
#incident-support .inc-brand img{width:190px}
#incident-support .inc-menu-toggle{display:flex;align-items:center;gap:12px;border:1px solid var(--line);background:white;color:var(--ink);padding:9px 13px;border-radius:4px;font-size:11px;cursor:pointer}
#incident-support nav{display:none;position:absolute;left:0;right:0;top:100%;background:white;padding:22px 24px;border-bottom:1px solid var(--line);box-shadow:0 10px 20px #102e3110;align-items:stretch;gap:18px;flex-direction:column}
#incident-support nav.inc-is-open{display:flex}
#incident-support nav>.inc-button{align-self:flex-start}
#incident-support .inc-utility{font-size:8px}
#incident-support .inc-utility a{font-size:9px}
#incident-support .inc-hero{padding:37px 0 45px}
#incident-support .inc-hero-grid{grid-template-columns:1fr;gap:37px}
#incident-support .inc-hero-copy{padding:0}
#incident-support .inc-hero .inc-eyebrow{font-size:9px;letter-spacing:1px}
#incident-support .inc-hero h1{font-size:58px}
#incident-support .inc-hero h1 br{display:none}
#incident-support .inc-hero-lead{max-width:600px;font-size:18px}
#incident-support .inc-hero-description{max-width:580px}
#incident-support .inc-hero-visual{height:400px}
#incident-support .inc-hero-visual>img{object-position:center 38%}
#incident-support .inc-hero-caption p{font-size:34px}
#incident-support .inc-hero-caption{bottom:28px;left:29px}
#incident-support .inc-image-label{left:29px}
#incident-support .inc-hero-note{font-size:10px}
#incident-support .inc-immediate-grid{gap:30px;grid-template-columns:1fr 1.1fr}
#incident-support .inc-section{padding:73px 0}
#incident-support .inc-split-heading{gap:34px}
#incident-support .inc-service-grid{grid-template-columns:1fr}
#incident-support .inc-service,#incident-support .inc-service+.inc-service{padding:25px 0;border-left:0;border-bottom:1px solid var(--line);display:grid;grid-template-columns:1fr 1fr;gap:10px 37px}
#incident-support .inc-service-top{grid-column:1;margin:0;max-width:185px}
#incident-support .inc-service h3{grid-column:1;grid-row:2;margin:0;font-size:25px}
#incident-support .inc-service p{grid-column:2;grid-row:1 / 3;min-height:0;align-self:center;margin:0}
#incident-support .inc-service-list{grid-column:1 / 3;margin-top:14px;display:grid;grid-template-columns:1fr 1fr;border:0;padding:0;column-gap:20px}
#incident-support .inc-service-top svg{width:38px;height:38px}
#incident-support .inc-service-number{font-size:10px}
#incident-support .inc-support-note{margin-top:27px}
#incident-support .inc-process-tabs{gap:12px}
#incident-support .inc-process-tabs button{font-size:10px;align-items:flex-start;gap:7px;padding:20px 0}
#incident-support .inc-process-panel{gap:40px;min-height:375px}
#incident-support .inc-process-panel h3{font-size:28px}
#incident-support .inc-tick-list{font-size:11px}
#incident-support .inc-people-grid{gap:35px;align-items:start}
#incident-support .inc-people-image{height:525px}
#incident-support .inc-people-copy h2{font-size:34px}
#incident-support .inc-people-copy h2 br:first-child{display:none}
#incident-support .inc-people-caption{font-size:12px;padding:12px;left:13px;right:13px}
#incident-support .inc-guide-grid{gap:40px;grid-template-columns:.8fr 1fr}
#incident-support .inc-book-shadow{width:215px}
#incident-support .inc-book-stage{min-height:325px}
#incident-support .inc-guide-badge{width:78px;height:78px;font-size:8px;right:-14px}
#incident-support .inc-guide-copy h2{font-size:34px}
#incident-support .inc-guide-title{font-size:15px}
#incident-support .inc-guide-section{padding:65px 0}
#incident-support .inc-guide-meta{gap:8px;font-size:9px}
#incident-support .inc-guide-meta span+span:before{margin-right:8px}
#incident-support .inc-faq-grid{gap:40px;grid-template-columns:.85fr 1.2fr}
#incident-support .inc-faq h2{font-size:33px}
#incident-support .inc-contact-box{padding:40px 32px;gap:35px}
#incident-support .inc-contact-box h2{font-size:34px}
#incident-support .inc-contact-phone{font-size:23px}
#incident-support .inc-contact-email{font-size:12px}
#incident-support .inc-footer-main{gap:30px}
#incident-support .inc-footer-main img{width:165px}
}
@media(max-width:600px){
#incident-support{scroll-padding-top:86px}
#incident-support .inc-container{width:calc(100% - 40px)}
#incident-support .inc-utility .inc-container{justify-content:center}
#incident-support .inc-utility a{display:none}
#incident-support .inc-utility{font-size:7px;letter-spacing:1.1px;padding:8px 0}
#incident-support .inc-nav-wrap{min-height:73px}
#incident-support .inc-brand img{width:177px}
#incident-support .inc-hero .inc-eyebrow{font-size:8px;letter-spacing:.75px;white-space:normal;max-width:330px;margin-bottom:23px}
#incident-support .inc-small-line{width:14px;margin-right:5px}
#incident-support .inc-hero h1{font-size:46px;line-height:1.14;letter-spacing:-2.25px;max-width:380px}
#incident-support .inc-hero h1 br{display:block}
#incident-support .inc-hero-lead{font-size:16px;line-height:1.7}
#incident-support .inc-hero-description{font-size:13px}
#incident-support .inc-actions{gap:17px;align-items:flex-start;flex-direction:column;margin:25px 0 20px}
#incident-support .inc-button{font-size:12px;padding:15px 21px}
#incident-support .inc-actions .inc-text-link{font-size:12px}
#incident-support .inc-hero-note{font-size:9px}
#incident-support .inc-hero-visual{height:371px}
#incident-support .inc-hero-grid{gap:28px}
#incident-support .inc-hero-caption p{font-size:32px}
#incident-support .inc-hero-caption>span{font-size:7px}
#incident-support .inc-image-label{font-size:7px;letter-spacing:1.2px;left:23px}
#incident-support .inc-hero-caption{left:24px}
#incident-support .inc-image-edge{right:20px;font-size:7px}
#incident-support .inc-immediate-grid{grid-template-columns:1fr;gap:17px;font-size:10px;padding-block:24px}
#incident-support .inc-immediate-grid>p{border-top:1px solid #e0d5af;padding-top:15px}
#incident-support .inc-immediate strong{font-size:11px}
#incident-support .inc-section{padding:61px 0}
#incident-support .inc-eyebrow{font-size:8px;letter-spacing:1.5px;margin-bottom:17px}
#incident-support h2{font-size:34px}
#incident-support .inc-split-heading{grid-template-columns:1fr;gap:26px}
#incident-support .inc-section-heading{margin-bottom:30px}
#incident-support .inc-heading-context,#incident-support .inc-heading-context p:first-child{font-size:13px}
#incident-support .inc-service,#incident-support .inc-service+.inc-service{display:block;padding:27px 0}
#incident-support .inc-service-top{max-width:none;margin-bottom:18px}
#incident-support .inc-service h3{font-size:26px;margin-bottom:17px}
#incident-support .inc-service h3 br{display:none}
#incident-support .inc-service p{font-size:12px;min-height:0}
#incident-support .inc-service-list{display:block;font-size:11px;border-top:1px solid var(--line);padding-top:15px;margin-top:19px}
#incident-support .inc-support-note{font-size:10px;padding:18px;gap:13px;line-height:1.85}
#incident-support .inc-process .inc-section-heading{margin-bottom:22px}
#incident-support .inc-process .inc-heading-context{font-size:12px}
#incident-support .inc-process-tabs{grid-template-columns:1fr 1fr;gap:0 20px}
#incident-support .inc-process-tabs button{padding:17px 0;font-size:10px;border-bottom:2px solid #365554}
#incident-support .inc-process-panel{grid-template-columns:1fr;gap:28px;padding-top:31px;min-height:0}
#incident-support .inc-process-panel h3{font-size:30px}
#incident-support .inc-process-panel p{font-size:12px}
#incident-support .inc-process-panel h3 br{display:none}
#incident-support .inc-tick-list{font-size:11px}
#incident-support .inc-process-footnote{font-size:9px;line-height:1.9}
#incident-support .inc-people-grid{display:flex;flex-direction:column;gap:32px}
#incident-support .inc-people-image{height:360px;width:100%}
#incident-support .inc-people-image img{object-position:center}
#incident-support .inc-people-caption{left:18px;right:18px;font-size:12px}
#incident-support .inc-people-copy h2{font-size:35px}
#incident-support .inc-people-copy h2 br{display:none}
#incident-support .inc-people-copy>p{font-size:12px}
#incident-support .inc-people-copy>.inc-eyebrow{font-size:8px}
#incident-support .inc-people-callout{font-size:16px}
#incident-support .inc-guide-grid{display:flex;flex-direction:column;gap:45px}
#incident-support .inc-book-stage{width:100%;min-height:345px}
#incident-support .inc-book-shadow{width:242px}
#incident-support .inc-guide-badge{right:6px;top:4px;width:85px;height:85px;font-size:9px}
#incident-support .inc-guide-copy h2{font-size:35px}
#incident-support .inc-guide-copy>p:not(.inc-eyebrow):not(.inc-guide-title){font-size:12px}
#incident-support .inc-guide-meta{font-size:9px;gap:11px}
#incident-support .inc-guide-copy>.inc-guide-note{margin-bottom:0}
#incident-support .inc-faq-grid{grid-template-columns:1fr;gap:31px}
#incident-support .inc-faq h2{font-size:35px}
#incident-support .inc-faq-grid>div>p:not(.inc-eyebrow){max-width:none;font-size:12px}
#incident-support .inc-faq h2 br{display:none}
#incident-support summary{font-size:12px;padding:22px 0;gap:15px}
#incident-support details>div{font-size:11px;padding-right:10px}
#incident-support .inc-contact-section{padding-top:38px}
#incident-support .inc-contact-box{grid-template-columns:1fr;padding:35px 25px;gap:35px}
#incident-support .inc-contact-box h2{font-size:34px}
#incident-support .inc-contact-box>div>p:last-child{font-size:12px}
#incident-support .inc-contact-phone{font-size:27px}
#incident-support .inc-contact-email{font-size:13px}
#incident-support .inc-contact-links>p{font-size:9px!important}
#incident-support .inc-contact-disclaimer{font-size:8px;line-height:1.9;padding-top:20px}
#incident-support .inc-footer-main{grid-template-columns:1fr 1fr;gap:25px}
#incident-support .inc-footer-main>p{font-size:10px}
#incident-support .inc-footer-main>div{grid-column:1 / 3;flex-direction:row;align-items:center;flex-wrap:wrap;justify-content:space-between;gap:12px;font-size:9px}
#incident-support .inc-footer-main img{width:164px}
#incident-support .inc-footer-bottom{flex-direction:column;font-size:8px;gap:11px}
#incident-support .inc-footer-bottom>div{gap:18px;flex-wrap:wrap}
}
@media(prefers-reduced-motion:reduce){
#incident-support{scroll-behavior:auto}
#incident-support *,#incident-support *:before,#incident-support *:after{transition:none!important}
}
/* Keep the service name legible while retaining the approved hero. */
#incident-support .inc-hero .inc-eyebrow{font-size:12px;letter-spacing:1px;white-space:normal;max-width:490px}
#incident-support .inc-hero-note{font-size:11px}
#incident-support .inc-contact-email{overflow-wrap:anywhere}
#incident-support .inc-process-tabs button{min-height:54px}
@media(max-width:600px){#incident-support .inc-hero .inc-eyebrow{font-size:10px;letter-spacing:.8px}#incident-support .inc-hero-note{font-size:10px}}

/* Match the established website palette and finishes; retain approved content and layout. */
#incident-support h1,#incident-support h2{font-weight:700}
#incident-support h2,#incident-support .inc-service h3{color:var(--teal)}
#incident-support .inc-hero,#incident-support .inc-contact-section{background:#fff}
#incident-support .inc-small-line{height:4px;background:var(--yellow);border-radius:4px}
#incident-support .inc-button{background:var(--yellow);border-color:var(--yellow);color:var(--ink);border-radius:14px}
#incident-support .inc-button:hover{background:#ffe94d;border-color:#ffe94d;transform:translateY(-2px)}
#incident-support .inc-hero-visual,#incident-support .inc-people-image{border-radius:24px}
#incident-support .inc-immediate{background:#fff9d6;border-color:#f1e4a1}
#incident-support .inc-notice-icon{background:var(--yellow);color:var(--ink);border-color:var(--yellow)}
#incident-support .inc-support-note{border-radius:16px;border:1px solid var(--line)}
#incident-support .inc-process,#incident-support .inc-contact-box{background:var(--teal)}
#incident-support .inc-process h2,#incident-support .inc-contact-box h2{color:#fff}
#incident-support .inc-process .inc-heading-context,#incident-support .inc-process-panel p,#incident-support .inc-panel-detail h4,#incident-support .inc-tick-list{color:#eaf6f5}
#incident-support .inc-process-tabs{border-bottom-color:#64a5a6}
#incident-support .inc-process-tabs button{color:#eaf6f5;border-radius:10px 10px 0 0}
#incident-support .inc-process-tabs button span{color:#c9eee8}
#incident-support .inc-process-tabs button[aria-selected=true]{background:#ffffff0d;border-bottom-color:var(--yellow);color:#fff}
#incident-support .inc-process-tabs button[aria-selected=true] span{color:var(--yellow)}
#incident-support .inc-outcome{background:#00565a;border-left-color:var(--yellow);border-radius:0 12px 12px 0}
#incident-support .inc-process-footnote{color:#c9eee8;border-top-color:#64a5a6}
#incident-support .inc-people-caption{background:#00696df2;border-left-color:var(--yellow);border-radius:0 12px 12px 0}
#incident-support .inc-guide-section{background:var(--paper)}
#incident-support .inc-guide-meta{color:var(--muted)}
#incident-support .inc-contact-box{border-radius:28px}
#incident-support .inc-contact-box>div>p:last-child,#incident-support .inc-contact-intro{color:#eaf6f5}
#incident-support .inc-contact-links>p{color:#eaf6f5!important}
#incident-support .inc-contact-phone{border-bottom-color:#64a5a6}
#incident-support summary>span{position:static;inset:auto;line-height:1}
#incident-support a:focus-visible,#incident-support button:focus-visible,#incident-support summary:focus-visible,#incident-support [tabindex]:focus-visible{outline-color:var(--teal)}
#incident-support .inc-process :focus-visible,#incident-support .inc-contact-box :focus-visible{outline-color:var(--yellow)}